For U.S. Roblox players · Updated October 23, 2026 · By Shivam Das
Quick answer: Roblox’s public status page currently lists its core services, including Data Store and Game Join, as operational. Roblox has confirmed that The Hollow is a multi-night Halloween event with daily monsters, mazes, quests, and rewards, but its public announcement does not promise that every quest counter or unfinished objective saves between sessions. If your Day 2 progress appears missing, first verify the exact quest and reward in the live hub, rejoin through the official event page, and check again before repeating a long task. We found no official platform-wide incident confirming a Hollow-specific progress-loss bug as of this update.
Players can lose time when a quest tracker looks different after reconnecting. The important distinction is whether the event failed to save completed progress, whether a reward still needs to be claimed, or whether a particular objective has its own reset rules. Those are different problems, and the available public announcement does not establish one universal save rule for every activity.
What is confirmed about The Hollow right now?
Roblox’s October 21 announcement says The Hollow opened to the public on October 22 at 2 p.m. Pacific Time, with early access for active Roblox Plus subscribers. The event features a new maze and monster each day across nine nights, plus quests that can award exclusive user-generated content and other rewards. Roblox says the live finale is scheduled for October 31 and reward collection continues until noon Pacific Time on November 2.
However, the announcement does not spell out whether every partial objective persists after leaving, whether all counters reset daily, or whether progress transfers identically between the hub and each participating experience. Treat claims about universal carry-over or a confirmed widespread save bug as unverified unless Roblox or the specific game developer publishes a clear update.
How to check whether your Day 2 progress actually saved
- Read the exact objective. Check whether it says to finish a task, collect an item, return to the hub, or claim a reward. Completion and claiming may be separate steps.
- Re-enter from the official hub. Use Roblox’s official The Hollow page, rather than a reposted link or a third-party reward site.
- Wait for the tracker to refresh. Allow the experience to load fully, then check the quest counter, inventory, badge list, or reward screen relevant to that task.
- Check the participating game separately. A cross-game quest may depend on a separate experience’s own server or badge conditions. The Hollow announcement lists multiple participating horror experiences, but does not say all of them share one progress database.
- Record evidence before repeating the task. Take a screenshot showing the objective and the missing counter or reward. Note the approximate time and experience name.
Is Roblox having a platform-wide saving outage?
At the time of this check, the official Roblox status page reports its listed services as operational, including Data Store and Game Join. That is useful evidence against assuming a confirmed platform-wide outage, but it cannot rule out a game-specific bug, a brief incident, or a problem affecting only some accounts or servers. A green status page is not proof that every individual quest is saving correctly.
What to do if the reward still does not appear
After rejoining and checking the objective, look for an in-game claim button or a separate inventory confirmation. If the problem persists, report it through Roblox Support or the developer’s official support channel. Include the experience name, the quest wording, when the issue occurred, and screenshots. Never share your password, verification code, browser cookie, or account recovery details with someone promising to restore your reward.
Avoid repeating a lengthy maze or cross-game quest until you have checked whether the counter is merely delayed. Do not spend Robux or use an unofficial “progress fixer” based on an unverified claim. If a developer later confirms a bug or posts a workaround, follow that specific guidance rather than assuming the same fix applies to every Hollow quest.
What players should watch next
The most useful update would be a specific statement from Roblox or the affected experience’s developer identifying which quest is failing, whether progress is retained, and whether players need to repeat or reclaim anything. Until then, the safest status summary is: the event is live, core Roblox services are currently listed as operational, and a widespread Hollow progress-saving failure has not been officially confirmed in the sources checked for this report.
For event rules and dates, use Roblox’s official Developer Forum announcement and the official The Hollow hub. For related coverage, visit our The Hollow start-time guide and finale preparation guide.
Frequently asked questions
Is The Hollow progress not saving for everyone?
There is no official confirmation in the sources checked that a widespread progress-saving failure is affecting all players. Individual or experience-specific issues may still occur.
Does The Hollow save unfinished progress after Day 2?
Roblox’s public event announcement does not specify a universal rule for unfinished progress across every quest. Check the individual objective and its live tracker.
Should I repeat the whole quest if my counter disappears?
Not immediately. Rejoin through the official hub, wait for the tracker to refresh, check whether the reward needs to be claimed, and capture a screenshot before repeating a long task.
Is Roblox Data Store down today?
The official Roblox status page currently lists Data Store as operational. That does not rule out an isolated experience bug or an issue that has not yet appeared on the status page.
Where should I report a missing Hollow reward?
Use Roblox Support or the affected experience developer’s official support channel. Include the quest name, experience, approximate time, and screenshots, but never share login credentials or verification codes.
Editorial note: This report separates confirmed event details from unverified player-side symptoms. Status can change; check the official Roblox status page and event hub again before making a time-sensitive decision.
