Quick answer: You may not be able to submit an official bug report directly inside Roblox The Hollow. The safest approach is to document the problem while you are still in the event hub, avoid risky fixes that could interrupt your session, and send the report through Roblox Support or the Developer Forum when you can safely leave. Roblox recommends describing what happened, when it started, whether it occurs in one experience or across multiple places, and the device involved.
Roblox announced The Hollow as a nine-night Halloween survival event beginning October 22, 2026, at 2 p.m. Pacific Time, with a live finale on October 31 and reward collection continuing until November 2 at noon Pacific Time. Because event progress and timed objectives can matter, a little evidence-gathering before you leave can save you from having to recreate the same issue.
Can you report a The Hollow bug without leaving the hub?
Not necessarily. Roblox’s published glitch-reporting guidance directs players to post on the Developer Forum when appropriate or contact Support through its form and select the bug-report category if they cannot post on the forum. That means you should not assume the event hub contains a built-in official report button. If the hub offers an in-game feedback option, use it, but do not confuse a game’s local feedback tool with a submitted Roblox Support case.
The practical workaround is to record the details first and submit the report after you reach a safe stopping point. Do not leave the hub just to try random fixes if you are in the middle of a timed objective, unless the game is already frozen or progress is clearly unrecoverable.
What to capture before you leave The Hollow
- Take a screenshot or short screen recording. Show the error message, broken interaction, stuck quest, missing reward, or unexpected teleport when possible. Avoid capturing private messages or account information.
- Write down the exact time. Include the date and your time zone, plus roughly how long you had been in the event.
- Record the steps that caused it. For example: entered a maze, interacted with a clue, opened a quest panel, then the objective stopped updating.
- Note your device and connection. Include PC, phone, tablet, or console; operating system if known; and whether switching networks changed anything.
- Check whether it is repeatable. If it is safe to do so, note whether the issue happens again after the same steps. Do not repeatedly risk valuable progress just to reproduce it.
How to submit the bug report after documenting it
- Open the official Roblox glitch-reporting instructions and follow the current route for your issue.
- If you can post on the Developer Forum, use the appropriate forum category and follow its posting guidelines. If you cannot, use the Roblox Support form and select the bug-report option where available.
- Use a specific subject, such as “The Hollow — quest clue interaction stops updating on Android.” Avoid vague subjects like “Game broken.”
- Describe the expected result and the actual result, list the steps to reproduce, and include the time, device, and any error text.
- Attach relevant screenshots or recordings only through the official reporting channel. Never share your password, verification code, or session cookie.
What if the hub freezes, disconnects, or a quest will not update?
First, distinguish a local device problem from a possible platform issue. Check the official Roblox Status page before repeatedly restarting the app. If the status page shows a service incident, save your notes and wait for updates rather than cycling through fixes that may not help.
If only one quest or interaction is broken, capture its name and the exact point where it stops working. If the whole experience disconnects, note whether other Roblox experiences load normally. Do not download unofficial “event fix” tools, follow free-Robux links, or give account credentials to someone claiming they can restore progress.
Use Roblox’s official announcement as your event reference
Roblox’s official announcement confirms The Hollow’s nine-night format and lists the monsters involved. It does not promise that every bug can be reported from inside the hub, so use the official support routes for technical problems rather than relying on fan-made forms or social-media replies.
Official event post
Use Roblox’s official event announcement as the source of truth for event dates and details. The embedded post below is Roblox’s announcement on the Developer Forum; it is an announcement embed, not a bug-report submission form.
Read the official Roblox Newsroom announcement and the official glitch-reporting guide for the latest instructions.
Frequently asked questions
Can I submit a Roblox Support ticket without leaving The Hollow?
Do not assume you can. Roblox’s published guidance points to the Developer Forum or Support form. Document the problem first, then submit it when you can safely leave the event.
What information should a The Hollow bug report include?
Include the date and time, device, exact steps, expected and actual behavior, error text, whether the issue repeats, and a relevant screenshot or short recording.
Will reporting a bug restore my lost quest progress?
Not automatically. A report helps Roblox investigate, but it is not a guarantee that progress or rewards will be restored. Keep the report factual and include any evidence you have.
Where can I check whether Roblox is having an outage?
Use the official Roblox Status page before attempting repeated reconnects or resets.
Is the event hub image in this article a real The Hollow screenshot?
No. The article uses official Roblox promotional artwork and clearly labels the 2025 images as historical context. They should not be mistaken for screenshots of The Hollow’s 2026 interface.
Reporting note: This guide uses Roblox’s published glitch-reporting guidance and official 2026 event announcement. The steps focus on preserving evidence without claiming that an in-hub report button exists.
